Delivery Operations ManagerGOURMET GULF - Dubai
Summery:_We are looking for a professional Delivery Operations Manager to coordinate and oversee our Middle East delivery operations.
Job Details:We are looking for a professional Delivery Operations Manager to coordinate and oversee our Middle East delivery operations. Your specific duties would include formulating a delivery efficiency strategy, improving kitchen and dispatch performance, procuring delivery materials and streamlining delivery operations. You will find ways to increase quality of customer experience and implement best practices across all levels. Ultimately, you will help us establish and maintain the most fast and efficient delivery experience across our portfolio of brands.Responsibilities * Ensure all operations are carried on in an appropriate, cost-effective way * Improve operational management systems, processes, and best practices * Delivery materials inventory and demand plan management * Ensure that strategic and operational objectives been followed * Examine logistics data and use them to improve profitability * Perform Monthly operation audits and monitor restaurant delivery KPIs * Find ways to improve quality of customer experience * Improve preparation and dispatch times * Ensure food quality and packing is of the highest standardsRequirements * Proven work experience as operations manager or similar role in a delivery centric business (Dark kitchens experience is a plus) * Knowledge of organizational effectiveness and delivery operations management * Ownership qualities * Data analysis skills * Excellent communication skills * Leadership ability * Outstanding organizational skills * Degree in Business, Operations Management * Minimum 2 years’ experience in a similar roleJob Types: Full-time, Permanent
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