Sales Coordinator (Home Appliances And Service)

Juma Al Majid Group - Dubai


Follows up for the pending jobs till it is repaired, tested, delivered and closed to achieve high level of Customer satisfaction.

Job Details:

Job Purpose:

To fulfil customer relationship’s requirements, office administrative duties & to provide customer satisfaction.


· Annual Target: N/A · Total Number of employees: N/A · Total Number of direct reporting employees: N/A · Geographical territory:

Principal Accountabilities

1. To provide office support services ( Receiving Calls & responding to queries, Maintaining General Filing System, Petty Cash, Cash Handling, Preparing Invoices, Receipt, statements etc) in order to ensure efficiency & effectiveness in the Outlet. 2. Plan and Assign the Repair Jobs to Indoor & Outdoor team under supervision to have quick attendance to Customer & repair. 3. Follows up for the pending jobs till it is repaired, tested, delivered and closed to achieve high level of Customer satisfaction. 4. Prepare estimate/quotation upon inquiry and coordinate for spare parts and deliveries to convert inquiries into Sales. 5. Monitor availability of spare parts and to inform the concern for ordering, to have optimum stock to carry out the work. 6. To Report delayed and pending calls so that immediate action to be taken as to satisfy the customers. 7. To take stock responsibility in guidance or absence of Supervisors to have smooth operation.

Minimum Requirement

· Higher Secondary School Education ( 10 +2 ) with Fluency in English & Good communication skills · 1 year Diploma in Computer Application with Good Knowledge of MS Office. · 3 years Experience in Customer Service Field · Bilingual will be advantageous. · Capable to work independently and can handle Multitask under pressure.

Job Types: Full-time, Permanent


Dubai (Preferred)


Arabic (Preferred)

Work Remotely:


Candidates who applied for this job also applied for:

Finance Manager
Location: Dubai
Provide ad hoc financial support to all key stakeholders across the organisation and wider team. This is someone who is passionate, professional, proactive and…

Senior Continuous Improvement Specialist
Location: Abu Dhabi
Support the Section Head in carrying out activities to sustain the culture of excellence across Nawah organization. Health and Safety and Security.

Director - International Tax and Transaction Services
Location: Abu Dhabi
Support and coaching from some of the most engaging colleagues around. It will also mean demonstrating your leadership by supervising multiple transfer pricing…

Service Supervisor (Repair and Maintenance Supervisor) - Dubai
Location: Dubai
It may also require overtime work to get the task done. Support and implement the operational excellence (Tech-X) programme to ensure continual improvements…

Web Developer
Location: Dubai
If you got what it takes to be a part of our growing team, please send your CV together with the links of your work or portfolio and email it on careers…