Sea Logistics Customer Care Specialist

Kuehne+Nagel - Dubai
Type:

Summery:

In this role, you will be supporting the customers by providing helpful information, answering questions and responding to complaints.

Job Details:

Are you a strong logistics professional who puts customer at the heart of everything you do? Then this is the right opportunity for you!Your RoleIn this role, you will be supporting the customers by providing helpful information, answering questions and responding to complaints.Your ResponsibilitiesPro-actively advise and consult to ensure customer satisfactionEnter customer orders into the operational execution processProvide quotations and updates, set final selling price with individual adjustments within the given price band and in line with the national leeway in decision-makingMaintenance and integration of customer data in the Kuehne+Nagel systemsYour Skills and ExperiencesDegree in Logistics, Supply Chain or a similar disciplineMinimum 2 years experience in Customer Service in the freight forwarding industryKnowledge and expertise in Sea Logistics will be an advantageExcellent communication skills and fluent in English languageGood Reasons to JoinWe offer an employee-friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast-developing company with a competitive salary and opportunities for further development within the Kuehne + Nagel Group. If like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business.

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