Metropolia University of Applied Sciences

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Metropolia’s strategy aims at strong renewal. As a higher education institution, our strategic intent is to be a bold reformer of expertise and an active builder of the future.
We want to strengthen the development of expertise, increase competitiveness and societal impact, and promote Metropolia´s unity. We focus on high-quality learning and professional life cooperation. We renew our... operating culture and expertise through digitalisation and campus development. In terms of RDI and business solutions, we are seeking growth especially in impact and external funding.
We will achieve our strategic goals with flexible, continually updated learning opportunities, services and solutions. We offer an environment where our staff, students and partners can develop their competence and together create something new. We build strong networks by international standards. With an open and experimental operating culture we make the society a better place for all.
In future, people in working life will need more and more teamworking and interaction skills. These skills will develop through the studies at Metropolia. At Metropolia we support an enriching and constructive student-oriented culture in diverse learning environments.
Our objective is to create a spark to make students become motivated, enthusiastic and to exceed themselves! Enthusiastic learners will develop their professional expertise and take responsibility for their own learning.
In Metropolia we believe in work-based collaborative learning and teaching in teams. Teaching is planned, implemented and assessed together
Our goal is that the Metropolia Learning Track consists of holistic entities and challenging learning experiences supporting the development and professional growth of the learner. Learning at Metropolia is student-oriented, students being members of the collaborative team.
The rapidly changing world requires lifelong learning and continuous update of skills during the career. Our learning environments, learning objectives and teaching and assessment methods support high-quality learning, the development of expertise, and future work life skills.
Multiple teaching methods applied challenge the student to join the shared learning process. In the learning activities we utilise students’ expertise that they bring in.
We research and develop learning and teaching methods as well as our learning environments. At Metropolia, learning can be characterised by shared knowledge construction in groups and in national as well as international networks.
Our students learn through courageous trials and collaborative development. In addition to strong learning in the core disciplines, all the students participate in various multidisciplinary working groups and projects.
An example of this is the 10 ECTS Innovation projects in which services, methods or products are developed together with work life partners. Metropolia"s objective is to develop learning activities and contents flexibly, utilising the expertise of stakeholders and collaborators.
At Metropolia, high quality is an important shared value towards which we strive in all of our operations. Behind high-quality expertise, there are motivated and development-oriented employees who aim to achieve excellent results in a good team spirit.
In order to operate with high quality and to achieve results of high quality, operations must be developed and improved continuously. This is visible in everything done at Metropolia. We want to grow and develop in accordance with our strategy today and in the future and thereby create high quality top expertise at national and international level.
The quality policy of Metropolia University of Applied Sciences has been described in section 5 of Metropolia´s Regulations:
"At Metropolia, all operations have a clear purpose and are cost-efficient. They generate high-quality results that satisfy and are valued by the various stakeholders. The aim for high quality guides all activities at Metropolia and forms an inherent part of Metropolia"s management.
The aim of quality development is to help achieve the strategic and operational goals and serve as a tool of continuous development. A key method for improving quality is to regularly assess and document operating practices and results. Assessment, development of operations and renewal are based on collaborative dialogue. A commitment to continuous development has been made in all operations.
Metropolia"s quality development is the responsibility of all Metropolia employees with regard to their work duties. Its management is the responsibility of the Managing Director, President of Metropolia.
Directors in the Management Group are responsible for their area"s operational results and for the smooth running, assessment and development of its operations, in addition to the practical implementation of new operating practices and communicating them to the staff and students.
Superiors at Metropolia must ensure that their unit operate at high quality and apply the quality development practices defined by Metropolia. The objectives of Metropolia´s education, RDI and business solutions and the aims, operating practices, follow-up, assessment and development of Metropolia"s services are described in Metropolia´s intranet, Tuubi. The outcomes and the development plans of the core operations are also documented there.
All Metropolia employees are, to the extent of their duties, responsible for implementing quality policy according to the PDCA cycle of continuous development.
Each superior must ensure that their unit operate at high quality and applies the quality policy of Metropolia. Directors in Metropolia"s Management Group are responsible for their area"s operational planning, smooth running, implementation, assessment and development, in addition to the practical implementation of new operating practices and communicating them to the staff and students.
Metropolia"s core operations, education, business solutions and research, development and innovation, quality management is the key area in which more focus has been placed. In 2016, a quality coordinator was appointed for each core operation. Their duty is to carry out quality policy matters even further than before within the core operations. The quality policy is managed by the Managing Director, President of Metropolia.
The aim and purpose of Metropolia"s quality system is to help achieve the strategic goals and vision of Metropolia. The implementation of Metropolia’s strategy, the operations and the achievement of goals are checked systematically. Operations are developed and improved continuously based on results obtained from the evaluation and feedback systems so that Metropolia caters to its customers’ needs in the best possible way. Quality management has been incorporated into Metropolia"s strategy, making quality management and strategic objectives systematic and effective.
Another objective of the quality system is to keep creating systematically useful information and to unify and intensify quality management procedures and operating policies throughout Metropolia. This increases the employees" participation in quality development and helps the creation of a quality culture.
Metropolia"s quality management process is based on the principles of the PDCA cycle for continuous development, which are implemented through comprehensive quality assurance and development, based on clear divisions of responsibility and combining all organisation levels.
According to section 5 of Metropolia"s Regulations, Metropolia has a distributed quality system, meaning that all Metropolia employees are, to the extent of their duties, responsible for implementing quality management as indicated in the cycle of continuous development. Each superior must ensure that their unit operates at high quality and applies Metropolia"s quality policy. Directors in Metropolia"s Management Group are responsible for their area"s operational planning, smooth running, implementation, assessment and development, in addition to the practical implementation of new operating practices and communicating them to the staff and students.
Quality coordinators were appointed in 2016 for Metropolia"s core operations: education, business solutions, and research, development and innovation. Their duty is to carry out quality policy matters even further than before within the core operations. The quality policy is managed by the Managing Director, President of Metropolia. The management and staff are committed to developing quality management, and operations are developed in cooperation with the staff, students and stakeholders.
At Metropolia, the PDCA cycle of continuous development is a spiral process of continuous improvement aiming at high quality operations. It guides and develops all operations.
Targets are set and operations are planned. Planning is based on the UAS"s strategy, analysed feedback and the current status and foresight information about the operating environment.
Planning relies on both existing research and empirical information and any other information that can be obtained from the operating environment. Metropolia has in recent years encouraged adopting a culture of experimentation. In practice this means a shorter planning stage, leading more quickly to implementation. This means that some of the planning occurs only after implementation has already started. As a result, challenges in implementation provide knowledge for further planning.